Overall, customer sentiment for Puget Sound Plumbing and Heating is predominantly negative. While some customers expressed satisfaction with the friendliness and responsiveness of staff, the majority of reviews highlight issues with exorbitant pricing, lack of transparency in billing, poor communication, and perceived unethical practices. Many customers felt taken advantage of, describing experien... Read more
Pricing Concerns: A recurring theme in the reviews is the perception of pricing being excessively high. Customers frequently mentioned being quoted amounts significantly above market rates for straightforward plumbing tasks. For example, jobs that should cost a few hundred dollars were quoted at rates over a thousand, leading to feelings of being scammed or exploited. Many reviewers suggested that... Read more
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