Zeets Mobile Mechanics

The reviews for Zeets Mobile Mechanics depict a polarized sentiment among customers. Many reviewers report frustration, particularly concerning unfulfilled commitments and communication breakdowns. Specifically, there are multiple instances where customers noted that Zeets failed to show up for scheduled appointments without prior notification, which significantly hampers customer trust and satisf... Read more

The reviews for Zeets Mobile Mechanics depict a polarized sentiment among customers. Many reviewers report frustration, particularly concerning unfulfilled commitments and communication breakdowns. Specifically, there are multiple instances where customers noted that Zeets failed to show up for scheduled appointments without prior notification, which significantly hampers customer trust and satisfaction. The complaints of being left without the ability to contact the service provider due to a full voicemail box also highlight operational shortcomings. In contrast, there are positive remarks focusing on individual employees, especially Thomas, who was commended for his exceptional service. Customers expressed gratitude for his willingness to assist and his thoroughness in executing repairs. This indicates that while the overarching company structure and management may be lacking, there are dedicated employees struggling to provide quality service under challenging circumstances. Pricing concerns are frequently mentioned; complaints about unexpected charges and perceived overpricing suggest issues with transparency in the quoting process. A customer explicitly warned others to avoid using Zeets when contracting through partnered services like Lowes, highlighting a need for Zeets to reconsider their associations or improve their reliability. Overall, this analysis reveals a strong need for Zeets Mobile Mechanics to enhance their service consistency, improve customer communication, and address operational inefficiencies to mitigate negative sentiments and bolster customer loyalty. Read less