Sprinklers And Backflows

In analyzing the reviews, it is clear that customer experiences with Frank and his company vary greatly. On one hand, several customers are extremely satisfied with the quality of work and the expertise that Frank brings to his irrigation projects. They specifically mention his thoroughness, commitment to quality, and willingness to communicate effectively throughout the process. Positive remarks ... Read more

In analyzing the reviews, it is clear that customer experiences with Frank and his company vary greatly. On one hand, several customers are extremely satisfied with the quality of work and the expertise that Frank brings to his irrigation projects. They specifically mention his thoroughness, commitment to quality, and willingness to communicate effectively throughout the process. Positive remarks focus on his ability to troubleshoot existing problems, install new systems, and follow up post-service. For these customers, Frank is characterized as a knowledgeable professional who can be trusted to handle irrigation needs competently. On the other hand, a significant number of reviews express deep dissatisfaction. Common complaints include unresponsiveness to calls and texts, billing issues, and perceived negligence in performing the agreed-upon work. Customers reported feeling scammed or neglected, which has led some to seek services elsewhere. These customers cited instances where Frank did not follow through on commitments, performed unsatisfactory work, or caused additional damage to their systems. This contrast between satisfaction and frustration highlights a serious inconsistency in customer service. Another recurring theme is the perception of escalating prices without adequate explanation or justification. Customers noted that while they valued Frank Read less