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Review and analyze now for company C & K Plumbing and provide the analysis in the discussed format for the following reviews: '''I just had the absolute BEST experience with a plumbing service! The company is called C&K Plumbing out of Georgetown. I needed a toilet pick up and replacement install and a sink fixture repaired.

Get this, when I placed a call to them, they actually answered the phone - I wasn't told I had to go online and schedule a service for some category that was not relevant to my needs. The lady that took my call was Nancy.

Not only did she get me an appointment for the very next day, but she told me what it would cost and exactly what they would be doing along with any issues that could potentially arise with this kind of replacement installation. Two young men showed up the next day, on time, with protective sleeves for their feet, and walked me through what they were going to do.

They also came prepared for troubleshooting the issues Nancy and I had discussed the previous day. I could tell from talking to them that they were competent and knowledgeable.

They were also fast, efficient and charged me exactly what I was quoted. They were clean, respectful of my house and courteous to me.

I recorded their company name and number so that they could be my #1 plumber of choice for the future. They were amazing.

C&K Plumbing 512-963-2004. Our kitchen sink was clogged and C&K was recommended to me by a neighbor.

I called them and luckily I was able to schedule an appointment that day. The technicians that came out were friendly and were quickly able to unclog my sink.

I would definitely use them again in the future based on this experience. This is a great family team! We were having some issues with our toilet and they came out quickly and replaced it as it was old and wasting water.

They are very professional, neat, and show up as promised. I would call them back in a heartbeat for any plumbing issues I might have.

I had a cracked main sewer line which had previously been repaired by ARS several years ago. I contacted C&K initially to clear the line, which they did within a day of contacting them.

At the time, they also diagnosed the issue- roots getting into the drain within a foot of the access point. I told Matt of C&K the ARS warranty was still good and I would contact them for repair.

I contacted ARS, was told someone would call me back- no one did. A few days later I called again, was told someone would contact me- no one did.

I called one more time, same thing, no one ever called me back. I could not wait much longer to get this repaired and had to clean the line again.

Since ARS never responded I called C&K about the repair and was able to schedule it about 4 days out. I had planned to take out the shrubs around the access point anyway and asked C&K if they would work with me on the price if I did the initial digging and they agreed.

I was told the amount would vary depending on how much I was able to get done. They showed up on time and got to work.

I had dug far enough to find the issue. It wasn't a crack in the pipe, it was the sleeve ARS put on that had slid off.

ARS had told me they put on a flexible joint that would prevent "settling" of dirt/foundation to crack the pipe again. Well, it didn't crack- their repair didn't hold.

C&K finished up in a couple of hours, completely redesigned the line to take pressure off the "joint" and said the way it had been done previously was going to fail due to lack of proper installation and not properly packing the dirt upon completion. The picture is the ARS failed joint, I was so happy I forgot to take pictures of the new line......oops.

Essentially, they moved the flexible portion off of a 45 degree and placed it on a straight pipe to allow for movement but without the pressure of the angle. It made sense to me.

I will use C&K from here on out for plumbing and refer them to others. They were prompt, courteous, and fair with pricing.

They reduced the repair costs since I had dug the hole. It was more than I had originally thought it might be too.

If you have plumbing issues, definitely give C&K a call. C&K Plumbing has provided service at my house for at least 5 times in the last three years.

They have installed toilets, repaired gas lines, and fixed water leaks. They are honest, forthright, fair and fast.

Previously, I cringed when I had to call a plumber. Not anymore.

As long as they are in business, I won't go anywhere else! A pipe busted out at my Ranch In Lampasas. I could not make it out there to meet the team.

The owner asked for access and within a couple of hours he called me back telling me repairs have been made. This is world class customer service.

Pre-plumb loop installation When Claude came to give an estimate he said they may have to dig from the main line and all the way to the end of the garage so the quote was $1500. But on the day of installation there is no digging or anything They just connected to the existing pipeline inside my garage If you have not done that additional work why was the quote so high? When called the company and asked for it they said it is for the job and not for the labour..

(even though the quote was based on labour for digging) I understand that you are trying to make money but this is not fair. You have to charge based on the labor involved and adjust the price accordingly if the task is completed with less labor work.

If you are going through them ask them the exact work they are going to do and then cross check wether it is worth spending the amount or not. We have worked with C&K plumbing twice now and both times were short notice.

Claude came out and went above and beyond to address our issue. He is personable, knowledgeable, and educates through the process.

It's always stressful when a house issue arises and he makes the process stress free. We will never not use him and will always refer him to our friends who are in need of the services he provides.

This is by far the most amazing service company I have ever encountered. We installed a new manufactured home and they came out to hook up the water and sewer.

They not only came in a timely fashion but provided beyond stellar customer service. Unfortunately the manufacturer of the home did not install things properly and we had 2 leaks in a single day.

C and K guys came out and fixed everything within 1.5 hours of calling... not once but twice! Their guys were not only professional and knowledgeable but just overall really great people.

I would more than recommend them for any plumbing needs! since when do you need to pay for work that was not accomplished?! 2 guys came over to replace a toilet, which they did, and to replace a flash assist unit in another toilet. they could not do it because the new unit didn't fit.

i do not pay for your time mister! i pay for work done and accomplished! the only reason i paid them $165 for nothing, is because i was in a good mood this morning. i hired many plumbers and other people of the trade for many many years, this scammers need to learn more about integrity! if you looking for a decent company to do your plumbing, please look elsewhere! this c&k is not even worth looking into.

AND NO!! i don't remember what we spoke about few weeks ago! you should have sent to me your contract "before" your crew showed up today! i certainly don't appreciate your nasty attitude and low level of professionalism! people like you don't deserve to be in business! Go back and do your business in flugerville, we in austin have lots of better plumbers than you will ever be! WE DON'T NEED YOU HERE!! I highly recommend C&K plumbing! We had a clogged sink drain. I called C&K at 1pm and Matthew and Colton were at our house at 3pm the same day.

They had to rotor rooter with a snake about 75 feet into the drain line to unclog. In addition, they ran a video scope gizmo down the water line to see the clogged portion! They did all this in about 1 hour at a very reasonable charge.

Fantastic service and very professional! A big thank you to Nancy of C&K for setting up this service call. Great outfit ! C&K Plumbing is now my go-to plumbing service.

I've never used their services, but I saw something yesterday that made me decide if I ever did need plumbing services, I would totally call them. Coming home yesterday from work, I witnessed a woman break down on a tiny two lane road.

Cars were starting to line up behind her as she'd broken down on a small bridge with no room to pull off. She got out of her car frustrated and scared.

Enter a truck with C & K Plumbing written on the back of the truck. He was right in front of me.

He made a place to park in the grass, jumped out and offered his assistance. Faith in humanity restored, and I know who to call for any plumbing needs.

This review is LONG overdue. I bought my first house and contacted C&K when I had some shower issues.

Claude is prompt, fair priced, and knowledgeable. He is now my go to for any plumbing and has since helped me with my tub leaking downstairs, installing new toilets, installing a new shower valve, and a stuck washer hookup.

He takes time to explain everything and helps me prioritize repairs. His wife is also wonderful! So easy to schedule and I can barely even get one ring through on the phone before she answers :) Claude and Nanci are the dynamic duo! After months of renovations (and really years of searching), I finally found a knowledgeable and caring plumbing expert.

He caught problems and even more so were generous with their time to research options. I highly recommend them, and they will be my first call from here on out! They also just seem like a lovely people who do take the time to do things the right way, honestly.

We need more Claude and Nancis in this world! Thank you! I called them because we had a slow draining bathroom sink. They were able to come out within a couple of hours and clear the drain for less than $200.

Technician wore appropriate PPP and was very nice. Water heater started to leak Sunday at 5 pm and there is nothing worst then trying to call a 24hr plumbing service and getting a recording saying their office is close.

I was able to get a hold of a company who sent out a AC tech (he must have been on call) to tell me that my water heater was leaking (was charge $170 to show up), who then called in their plumber who came over and told me yup, water heater need to be replace and gave me an estimate of $2400 to replace a water heater. (I shouldn't be to hard on this company, the AC guy was able to determine where the leak was and did tighten something to stop the leak..

so the $170 was worth it but the $2400 quote for the water heater was highway robbery!!) I don't know much about plumbing but I do know that a water heater start around $299 add labor say $1000 (I'm being generous) and it can't be more then $1200. So I told the guy I will have to call around to get another quote.

Well to my surprise I was right a few place started their bid right around $1200. Then I got in touch with Claude (and I am so glad I did) he showed up to my house 20 min later.

this was at 6:45 am. He took some measurement and explained what he was going to do and gave me a quote for $990 for a brand new water heater that is with parts and labor.

That was music to my ears, I asked him when he can do it, he said he can put me on the schedule for around noon time and was done by 2 pm. I have to say best customer service and pricing ever.

No upcharge, just gave me a quote and did the job in a timely manner. Thank you Claude, will definitely recommend C & K Plumbing to my friends and family.

Even his wife Nancy who answer the phone was awesome, do yourself a favor and call them if you need plumbing done. Had to have my water line relocated due to pool install.

C&K was able to respond the same day and start work the next day with little to no impact on the pool install. In addition C&K's quote was half of what I was quoted by other plumbers, who oh by the way couldn't start for a week.

I highly recommend C&K. Had my sewage collapse at my business, called a friend who recommended C&K.

Could not be happier with their service, timeliness, and great communication, keeping me up to speed on everything that was going on and timeliness getting my business back open. Even closed the loop by letting me know everything was signed off by the city and good to go.

In a world where customer service is rapidly declining these people clearly understand and appreciate our struggles when things are not going right, and will work with you to make sure you are 'flowing right' in a timely manner. C&K will be my go to plumber moving forward.

Thank you Nanci, Claude, Jr & Matt!!! Late Saturday night, my kitchen sink and laundry line backed up. I tried the stuff to unclogged drains that I bought at Home Depot.

I woke up Sunday morning, to find that it did not work. I called C&K Plumbing and left a voice message.

Right away, they called me back. Claude was at my house in less than 45 minutes.

He cleaned the line and did a test to make sure that I was good. Claude did an amazing job and I would highly recommend C&K Plumbing anyone.

We've used C&K Plumbing ever since a friend (and a contractor) recommended them to us several years ago, and are always so incredibly impressed by their amazing customer service and expertise. Of late we've had some particularly complicated issues, and they've gotten to the bottom of each and every single one.

We're incredibly grateful to them and couldn't recommend them more highly. Immediately after purchasing a home built in 1955 with original pipes, a pipe leak began.

I was referred to Claude at C&K for the repair work, and I was very impressed with his diagnosis of the problem and approach to repairing it. Claude showed up right on time and was able to replace and re-run the piping in a very efficient and clean manner.

Claude has since re-piped our laundry room, replacing a majority of the old galvanized steel piping in the house. I would definitely recommend C&K and will be using them for future plumbing work.

Highly recommend. Prompt service, courteous, friendly and efficient.

Claude got the job done. Reasonably priced but not the cheapest.

This was a good company. I call 2 or 3 ,but they was able to get out the quickest and unclogged a drain.

The price was ok and I liked that the technician was nice and professional. I would reccomend them and hire again.

Best plumber ever! He fixed my garbage disposal when he was home on vacation several years ago. He also installed my dishwasher on a different time.

He also did work for my father in laws business Dees Meat. Claude does a professional job on every job even for family.

C & K Plumbing installed a hot water heater in my house and took care of the warranty process for the broke unit. They have the best customer service and pricing.

I have had the need to use C&K Plumbing twice this year. Both times, I was extremely pleased with the service provided, quality of the work and the cost.

I found them to be highly reputable and trustworthy. I would recommend them to anyone.'''.Read less