Dear Services

Pricing Concerns: Customers expressed significant dissatisfaction with the pricing, specifically highlighting an instance where a simple job was charged at a steep rate of $1014. Many reviewers felt this pricing was excessive, especially for what they perceived as a minor service, indicating a sense of being exploited under time pressure.Pressure Sales Tactics: Reviewers noted an aggressive sales ... Read more

Pricing Concerns: Customers expressed significant dissatisfaction with the pricing, specifically highlighting an instance where a simple job was charged at a steep rate of $1014. Many reviewers felt this pricing was excessive, especially for what they perceived as a minor service, indicating a sense of being exploited under time pressure.Pressure Sales Tactics: Reviewers noted an aggressive sales approach, where the technician spent more time attempting to upsell additional services rather than focusing on the task at hand. This left customers feeling pressured and dissatisfied with the service received, amplifying feelings of being taken advantage of.Communication Issues: A common theme across the reviews is the lack of clear and reliable communication. Customers reported that appointments were not properly scheduled, leading to wasted waiting time and confusion. This lack of assurance regarding appointment windows has frustrated many users.Unprofessional Conduct: Several reviewers characterized the overall level of professionalism as inadequate. This included not only the sales tactics but also issues with reliability and responsiveness, further compounding customer dissatisfaction.Appointment Scheduling Struggles: The inability to secure a fixed appointment time and reliance on a call service reportedly made reaching the actual staffing difficult, thereby diminishing the overall customer experience. In summary, reviews of Dear Services highlight significant areas for improvement, particularly in pricing transparency, customer service, communication, and professionalism. Customers are recommending seeking alternative service providers due to these consistent negative experiences. Read less