Reliable Rooter

The reviews relay a strong sentiment of satisfaction and appreciation toward Reliable Rooter. Frequent phrases such as "fast service," "professional," and "knowledgeable" characterize the company's reputation, emphasizing their quick response times, particularly during emergencies. Customers consistently express gratitude for the swift assistance they received after other companies were unable to ... Read more

The reviews relay a strong sentiment of satisfaction and appreciation toward Reliable Rooter. Frequent phrases such as "fast service," "professional," and "knowledgeable" characterize the company's reputation, emphasizing their quick response times, particularly during emergencies. Customers consistently express gratitude for the swift assistance they received after other companies were unable to help. Moreover, the technicians, especially those named Greg, Dan, and Nick, are repeatedly described as polite, respectful, and skilled, easing many customers' concerns about having strangers in their homes. The service's commitment to minimizing mess and ensuring customer comfort also stands out prominently across multiple reviews. Pricing seems to be a point of reassurance, with many reviewers stating their bills were lower than anticipated for emergency services. The mention of discounts, such as the senior discount, further highlights the company's efforts to maintain fair pricing that caters to their clients' needs. While the overwhelming majority of feedback is positive, a few reviews pointed out challenges related to communication and occasional feelings of being overcharged. However, these critiques are minimal compared to the high praise for the company's integrity and dedication to resolving plumbing issues effectively. Overall, Reliable Rooter is viewed as a dependable and high-quality plumbing service, earning strong recommendations from clients for future plumbing needs. This indicates they not only meet but have surpassed customer expectations in their service offerings, contributing positively to their image as a reliable choice in the plumbing industry. Read less