Find Nearby Plumbers In Kennewick, Washington

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The reviews for Columbia Basin Plumbing reflect a mix of experiences from customers, showcasing both satisfaction and frustration. Many customers praised the professionalism, responsiveness, and efficiency of the staff, highlighting quick service and thorough work, particularly by specific employees such as Ulices and Megan.

Positive reviews commend the quality and effectiveness of their plumbing services, portraying the company as reliable and customer-oriented. However, a significant number of reviews also expressed discontent regarding the pricing and perceived value of services rendered.

Several customers felt that the charges were excessive for the time spent on the job or for the quality of service they received, leading to feelings of being overcharged or even deceived. The overall sentiment indicates that while many appreciate the skills and dedication of the plumbers, their pricing practices and some instances of inadequate service or communication dampen the overall experience.

The reviews for Frank Blair's Professional Plumbing present a predominantly positive sentiment, emphasizing professionalism, prompt service, and quality workmanship. Many customers express gratitude for the staff

Johnson Plumbing has received a variety of reviews over the past month that illustrate a polarizing sentiment among customers. Many reviews highlight the company's quick response times, professionalism, and the quality of service they provide during plumbing emergencies.

Customers frequently express satisfaction regarding the technicians' knowledge and their willingness to explain issues clearly. However, there is also a significant number of reviews criticizing the pricing practices and some instances of perceived poor service.

Complaints include unexpected charges, underwhelming problem-solving capabilities, and poor customer service experiences. Overall, while many customers appreciate the timely and professional service, there are notable concerns about pricing transparency and the effectiveness of solutions provided.

Overall, the sentiment surrounding Cray Plumbing is predominantly positive, with several reviewers praising the professionalism, knowledge, and courteousness of their technicians, particularly Luis and Sammie. Customers appreciated the cleanliness and prompt communication, with many expressing a willingness to recommend the service to others.

However, there are notable criticisms concerning customer service and pricing transparency, particularly in relation to upfront costs and response times, which have led to some negative experiences for a few customers. In detail, the reviews reflect a strong emphasis on professionalism, with multiple mentions of timely service and technician etiquette, such as wearing shoe covers.

Positive customer experiences highlight thorough explanations of work, fostering trust and professionalism. On the downside, criticisms include dissatisfaction over service fees, lack of upfront cost communication, and complaints about delayed responses, which can negatively impact customer perceptions and loyalty.

These mixed experiences suggest that while many customers feel valued and satisfied, there are critical areas that Cray Plumbing needs to improve, specifically in transparency and immediate customer service responsiveness to maintain a consistently positive reputation.

The recent reviews for Perfection Plumbing indicate a polarized sentiment toward the company, primarily centered around the performance of Rob, the main technician involved. Many customers praise his affordability, knowledge, and promptness, highlighting successful interactions and repairs.

They appreciate his professionalism and communication skills, often recommending him for plumbing needs. However, a significant portion of the reviews reflect dissatisfaction with service reliability and follow-up, citing missed appointments, unreturned calls, and unresolved problems.

Additionally, there are alarming allegations regarding inadequate work and dishonest practices. This dissonance suggests that while some customers have had excellent experiences, others have faced serious issues, indicating inconsistency in service quality.