BryStar Plumbing

The review reflects a markedly negative sentiment towards BryStar Plumbing, primarily focused on the work performed by the technician, Jeff. Key issues highlighted include:Misjudgment in Equipment Choice: The reviewer experienced an initial inconvenience when the incorrect size hot water heater was brought to the home. This indicates a lack of proper assessment and planning before the visit.Safety... Read more

The review reflects a markedly negative sentiment towards BryStar Plumbing, primarily focused on the work performed by the technician, Jeff. Key issues highlighted include:Misjudgment in Equipment Choice: The reviewer experienced an initial inconvenience when the incorrect size hot water heater was brought to the home. This indicates a lack of proper assessment and planning before the visit.Safety Concerns: The reviewer expressed significant alarm over the improper installation of the water heater, which could have potentially endangered their home. This comment underscores a critical failure in achieving a basic standard of safety and professionalism that customers expect from plumbing services.Negligence: The review mentions that Jeff broke a critical pipe connected to the water heater and failed to address the problem after notification. This reflects a disturbing trend of neglect and poor customer service, adding to the reviewer Read less