Silvana Plumbing

The overall sentiment towards Silvana Plumbing is decidedly negative, with multiple reviewers expressing concerns about pricing, perceived unethical practices, and poor customer service interactions. Notably, several reviews specifically mention a lack of professionalism, including derogatory remarks made by staff and experiences that left customers feeling taken advantage of. Common themes in t... Read more

The overall sentiment towards Silvana Plumbing is decidedly negative, with multiple reviewers expressing concerns about pricing, perceived unethical practices, and poor customer service interactions. Notably, several reviews specifically mention a lack of professionalism, including derogatory remarks made by staff and experiences that left customers feeling taken advantage of. Common themes in the negative reviews include claims of being overcharged for work performed (often significantly more than competing estimates), inadequate or shoddy workmanship, and a troubling pattern of targeted overpricing for vulnerable customers such as seniors. Reviewers also express frustration with the transparency of billing practices, stating that items were not clearly itemized or justified, leading to a feeling of exploitation. Conversely, there are a few positive reviews highlighting instances of efficiency and professionalism. Customers who had successful encounters with Silvana Plumbing praised quick response times, effective problem-solving, and lower-than-expected bills. However, even these positive experiences are significantly shadowed by the negative sentiments, suggesting that while some customers found value in their service, many others encountered troubling incidents that led to a deeper distrust of the company's practices. In summary, potential customers should be cautious and conduct thorough research based on both the varied experiences shared in reviews, focusing on the company's reputation for consistency and ethical practices. Read less