Personal Niche

The reviews indicate that customers of Personal Niche are extremely dissatisfied with their experience. Key issues highlighted include the company's failure to honor scheduled appointments, as evidenced by multiple reviewers indicating that service representatives did not show up at all. This lack of attendance reflects poorly on the company's reliability and professionalism. Additionally, the ab... Read more

The reviews indicate that customers of Personal Niche are extremely dissatisfied with their experience. Key issues highlighted include the company's failure to honor scheduled appointments, as evidenced by multiple reviewers indicating that service representatives did not show up at all. This lack of attendance reflects poorly on the company's reliability and professionalism. Additionally, the absence of communication, whether through emails or phone calls, has led to significant frustration among customers. Both reviewers note that they did not receive any follow-up or apologetic response from the company after these missed appointments, which exacerbates their disappointment and feeling of neglect. The findings suggest that Personal Niche needs to significantly improve their customer service protocols, especially regarding appointment scheduling and customer communication, to rebuild trust with their clients and enhance overall satisfaction. Read less