Danny

Across the reviews, there is a consistent theme of exceptional customer service. Multiple customers noted the quick response time, with one reviewer mentioning a two-hour turnaround for appointment scheduling. The efficiency in completing the backflow testing and handling of paperwork was also praised, with one person highlighting that the entire process was taken care of within 12 hours after con... Read more

Across the reviews, there is a consistent theme of exceptional customer service. Multiple customers noted the quick response time, with one reviewer mentioning a two-hour turnaround for appointment scheduling. The efficiency in completing the backflow testing and handling of paperwork was also praised, with one person highlighting that the entire process was taken care of within 12 hours after contacting the company. The friendliness of the staff came through in several reviews, with descriptors like "friendly" and "nice" frequently used. This positive customer interaction seems to play a significant role in their overall experience, indicating strong customer relationship management. Furthermore, reasonable pricing was a recurring point, suggesting that customers feel they are receiving good value for the services rendered. The convenience of online invoicing was appreciated, as it added to the ease of the overall process. Lastly, the dog mentioned in one review adds a personal touch that may enhance the overall customer experience, creating a pleasant atmosphere during service interactions. This aspect, combined with the skilled and courteous service provided, contributed to a considerable likelihood that previous customers will return for future needs and recommend the services to others. Overall, Danny's Backflow Testing & Service has established a solid reputation and customer loyalty based on these reviews. Read less