Dewdney Enterprises

The recent reviews for Dewdney Enterprises indicate a troubling pattern of customer dissatisfaction that revolves around product quality, customer service, and after-sales support. Affected customers highlight severe issues with items purchased, notably a malfunctioning water filtration system and an incorrectly sold salt generator. In both cases, customers reported that products did not work as... Read more

The recent reviews for Dewdney Enterprises indicate a troubling pattern of customer dissatisfaction that revolves around product quality, customer service, and after-sales support. Affected customers highlight severe issues with items purchased, notably a malfunctioning water filtration system and an incorrectly sold salt generator. In both cases, customers reported that products did not work as expected and, despite being under warranty, they received little to no help from the business in remedying those problems. One reviewer mentioned spending a significant amount on a water filtration system that has failed to work correctly for two years, further exacerbated by a lack of proper manuals or instructions. These issues are compounded by costly solutions and repairs that customers feel are unjustifiably high. Another significant concern raised by customers is the perceived neglect of safety considerations, particularly regarding the incorrect installation of equipment that poses potential risks. Communication issues are also prevalent; customers feel unheard and treated as nuisances when they seek assistance. Instead of receiving help, many report being met with evasive or dismissive responses. Overall, the recurring themes in these reviews include a lack of product reliability, inadequate customer service, and a general feeling of frustration with the whole customer experience. The overwhelming sentiment is one of discontent, leading multiple reviewers to advise others against choosing Dewdney Enterprises for their needs. The accounts suggest a need for significant improvements in both product quality and customer relations to regain consumer trust. Read less