Commercial Fire Protection

1.0 /5 (4 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Commercial Fire Protection reveal a predominantly negative sentiment from customers over the past month. Many individuals express frustration with the company's treatment of long-standing and new clients alike. Recurrent themes include poor customer service, miscommunication regarding pricing and service cancellations, and an overall decline in professionalism. While there are isol... Read more

Services Offered Verified by Business

Fire protection services
Plumbing inspection
Plumbing installation or replacement
Plumbing repair

Business Details

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Workman Score

  • Price-friendly
    40%
  • Professionalism
    40%
  • Experience
    60%
  • Completion
    30%

Overview of Company Customer Sentiment Analysis in January

The reviews consistently highlight a perception of declining service quality and customer care at Commercial Fire Protection. Long-term clients, some with relationships spanning over a decade, report being abruptly dropped as customers with little to no explanation, contributing to a feeling of betrayal and lack of appreciation for their loyalty. This pattern is particularly evident in two reviews... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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