Pipe Right Plumbing and Sewer

The reviews indicate that customers have a predominantly positive view of Pipe Right Plumbing and Sewer, praising its reliability and professionalism. A recurrent highlight in the feedback is the quality of work performed by the plumbers, especially Sam and his team members, such as Willem and Kenny. Many customers appreciated the thoroughness in diagnosing issues and the transparency in pricing, ... Read more

The reviews indicate that customers have a predominantly positive view of Pipe Right Plumbing and Sewer, praising its reliability and professionalism. A recurrent highlight in the feedback is the quality of work performed by the plumbers, especially Sam and his team members, such as Willem and Kenny. Many customers appreciated the thoroughness in diagnosing issues and the transparency in pricing, with several noting that their quotes were fair and lower than competitors. Customers repeatedly mentioned good communication, with Sam being described as friendly, approachable, and attentive to clients' concerns. The ability to book services digitally was also commended, emphasizing the convenience factor in a predominantly busy lifestyle. However, a few reviews brought up concerns regarding delayed responses and follow-ups after service completion. There were instances where customers felt left in the dark about permits and installation schedules, leading to doubts about the company's professionalism. This indicates a slight inconsistency in customer service experiences that could potentially impact customer loyalty. Despite these isolated negative experiences, the majority of reviews reflect strong encouragement for others to use Pipe Right Plumbing, with many stating they would choose them again for upcoming plumbing tasks. This suggests that the strengths of the company largely overshadow the few complaints, reinforcing its positive reputation within the community. Read less