Aqualine Plumbing, Electrical & Heating - Bellevue

Aqualine Plumbing, Electrical & Heating has garnered mixed reviews in the last month, with a substantial divide in customer experiences. While several customers praised the timely service, knowledgeable staff, and fair pricing, others reported serious issues regarding workmanship, communication, and customer service. Notably, complaints included mischarges, unfulfilled estimates, and disputes over... Read more

Aqualine Plumbing, Electrical & Heating has garnered mixed reviews in the last month, with a substantial divide in customer experiences. While several customers praised the timely service, knowledgeable staff, and fair pricing, others reported serious issues regarding workmanship, communication, and customer service. Notably, complaints included mischarges, unfulfilled estimates, and disputes over service quality, leading to some customers feeling frustrated and requesting refunds. A consistent sentiment among unhappy customers involved the management's handling of issues and perceived sexism from the business owner. Overall, while some customers had positive experiences and were satisfied with the results, a significant number expressed disappointment and advised others to avoid the company. Detailed Sentiment Analysis: The recent reviews for Aqualine Plumbing, Electrical & Heating reveal a dichotomy in customer sentiment. Customers reporting positive experiences commonly highlight punctuality, effective problem-solving, and good pricing. Technicians like Gabriel, Addison, and Don received specific commendations for their professionalism and ability to provide solutions. Many customers appreciated the company's responsiveness, noting that technicians often came out quickly for emergency situations. Conversely, the negative reviews present alarming patterns regarding service failures. Several customers reported incidents where work performed did not pass inspection, leading to safety concerns and frustrations over costs. An underlying theme in these complaints included communication breakdowns Read less