Jethro Byrd Electrical & Plumbing Contractor

Positive Experiences: A significant portion of the reviews praise the company for its prompt response times, especially in urgent situations like a main water line break. Customers appreciated the professionalism and courtesy of the technicians, noting that they were efficient, respectful, and well-dressed. Several reviews highlight that all requested tasks were completed thoroughly in a single vi... Read more

Positive Experiences: A significant portion of the reviews praise the company for its prompt response times, especially in urgent situations like a main water line break. Customers appreciated the professionalism and courtesy of the technicians, noting that they were efficient, respectful, and well-dressed. Several reviews highlight that all requested tasks were completed thoroughly in a single visit, creating a strong positive impression of the service's reliability and competence.Concerns About Pricing: There is a recurring theme of dissatisfaction related to pricing. While some customers acknowledged that the prices were reasonable for the quality of work performed, others deemed them to be too high, especially in cases where follow-up visits were required to fix initially mishandled issues. The reviews suggest a lack of transparency regarding service fees, leaving some customers feeling that they were not receiving adequate value for the money spent.Follow-Up Service Issues: Several customers raised complaints regarding follow-up service. Some experienced delays and insufficient communication, particularly when they needed assistance with repairs that were supposedly completed previously. The feeling that the company did not honor their initial workmanship or adequately address ongoing issues contributed to a negative perception among those reviewers.Customer Service Concerns: There are mixed feelings about customer service quality, with some reviewers mentioning friendly and helpful interactions, while others reported experiences of poor communication. A particularly negative encounter involving a technician raised concerns about the company Read less