Drain Wizard

Service Quality and Reliability: Many reviews point to severe lapses in reliability and quality of service from Drain Wizard. Customers express frustration over technicians failing to show up, completing work inadequately, or not addressing the original issues, leading to additional problems. Promises made by staff are often not honored, leading to dissatisfaction.Pricing and Transparency: A recur... Read more

Service Quality and Reliability: Many reviews point to severe lapses in reliability and quality of service from Drain Wizard. Customers express frustration over technicians failing to show up, completing work inadequately, or not addressing the original issues, leading to additional problems. Promises made by staff are often not honored, leading to dissatisfaction.Pricing and Transparency: A recurring theme in the reviews is the feeling of being overcharged or misinformed about costs. Customers have reported sudden increases in service fees without prior notification, resulting in disappointment, particularly in financially challenging times like the COVID-19 pandemic.Customer Service and Communication: Several commenters shared experiences of poor administrative practices, with inadequate billing procedures and unprofessional interactions with the owner. Frustration with the company Read less