A1 Sewer & Drain Plumbing and Water Heaters

In the past month, A1 Sewer & Drain Plumbing and Water Heaters has received a mix of positive and negative reviews from customers. The technicians are generally praised for their professionalism, courtesy, and technical knowledge, particularly highlighting their punctuality and the thoroughness with which they explain issues and solutions. Many customers mentioned specific technicians positively, ... Read more

In the past month, A1 Sewer & Drain Plumbing and Water Heaters has received a mix of positive and negative reviews from customers. The technicians are generally praised for their professionalism, courtesy, and technical knowledge, particularly highlighting their punctuality and the thoroughness with which they explain issues and solutions. Many customers mentioned specific technicians positively, indicating strong individual performances. However, there are also notable complaints about communication failures, unexpected costs, and subsequent issues after service, with some customers expressing frustration over perceived upselling tactics or inadequate repairs. Some customers reported dissatisfaction with the company's customer service when addressing billing concerns or follow-up actions. Overall, while there are many appreciative reviews praising timely service and careful work, the negative reviews highlight significant areas for improvement, particularly relating to consistency in service quality and proactive communication. Read less