Southern Trust Home Services

2.0 /5 (105 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

Overall, the sentiment of reviews regarding Southern Trust Home Services is predominantly negative. Many customers express dissatisfaction mainly focused on allegations of price gouging and aggressive sales tactics. While there are mentions of knowledgeable technicians and timely responses, these positives are overshadowed by complaints about exorbitant charges for services that customers perceive... Read more

Services Offered Verified by Business

Bathtub installation
Drain repair
Electric inspection
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Toilet installation
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair

Business Details

View Detailed Pricing

Workman Score

  • Price-friendly
    30%
  • Professionalism
    70%
  • Experience
    60%
  • Completion
    40%

Overview of Company Customer Sentiment Analysis in January

High Pricing and Price Gouging: A significant number of reviews highlight extreme dissatisfaction with the pricing structure of Southern Trust Home Services. Customers repeatedly mention feeling shocked at estimates that are several times higher than those quoted by other local service providers. Many reviews cite specific examples where simple repairs were quoted at prices far exceeding market ra... Read more

    Other Related Plumbing Services in Roanoke

    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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