Newcomb Electric

The reviews for Newcomb Electric depict a predominantly negative sentiment, focusing on poor service quality and significant dissatisfaction among customers. Issues such as incomplete work, lack of communication, and unprofessionalism were highlighted, with many customers feeling let down by the company's handling of electrical upgrades and repairs. Complaints about damage to property and slow res... Read more

The reviews for Newcomb Electric depict a predominantly negative sentiment, focusing on poor service quality and significant dissatisfaction among customers. Issues such as incomplete work, lack of communication, and unprofessionalism were highlighted, with many customers feeling let down by the company's handling of electrical upgrades and repairs. Complaints about damage to property and slow responses to rectify issues further emphasize the overall negative experience with the company's service. Detailed Sentiment Analysis: The reviews convey a strong sense of frustration with Newcomb Electric, primarily stemming from a major electrical upgrade that was executed poorly. Customers expressed disappointment with the professionalism of the staff, specifically mentioning that the supervisor's lack of involvement resulted in unskilled technicians completing the work. The failure to execute the requested upgrades correctly, particularly the improper organization of wiring, left customers feeling that they did not receive the value for the money they spent. Additionally, customer complaints include damage to property during the process, with broken ceiling tiles improperly handled and left unrepaired for an extended period. The promises of customer service responses to rectify these issues were not met, as clients experienced delays and lack of follow-through, particularly in the case where the initial point of contact had left the company, causing further frustration. Overall, the consensus among the reviews indicates a deep-seated dissatisfaction with Newcomb Electric, driven by unmet expectations, inadequate communication, and an overall failure to deliver quality workmanship. The sentiment is one of disappointment and caution against using their services based on these recent experiences. Read less