Montgomery Sanitation

The reviews for Montgomery Sanitation present a generally positive sentiment, particularly towards the skilled service and professionalism of its staff. Many customers praised the company for its trustworthiness, expertise, and responsiveness, specifically highlighting employees like Tim, Travis, Brittany, and Sandra. Instances of exceptional service and good attitudes from the crew were noted, es... Read more

The reviews for Montgomery Sanitation present a generally positive sentiment, particularly towards the skilled service and professionalism of its staff. Many customers praised the company for its trustworthiness, expertise, and responsiveness, specifically highlighting employees like Tim, Travis, Brittany, and Sandra. Instances of exceptional service and good attitudes from the crew were noted, especially in complex situations like septic tank replacements. However, there are significant criticisms regarding communication and responsiveness, especially related to scheduling and customer service during the maintenance process. Some reviewers expressed frustration with prolonged waiting times, lack of follow-up, and an overall inadequate handling of customer concerns, particularly from Brittany. While most reviews appreciate the quality of work, the experiences related to customer service issues cast a shadow on the overall satisfaction. Read less