Kennard-Pace Co

2.3 /5 (3 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Kennard-Pace Co present a divided sentiment. Several customers express negative experiences, particularly around service response times and follow-through, highlighting long waits for appointments and unresolved issues. One reviewer mentioned a severe problem resulting in property damage due to perceived negligence. However, there is a contrasting positive review that appreciates t... Read more

Services Offered Verified by Business

Electric inspection
Plumbing inspection

Business Details

View Detailed Pricing

Workman Score

  • Price-friendly
    80%
  • Professionalism
    60%
  • Experience
    70%
  • Completion
    50%

Overview of Company Customer Sentiment Analysis in January

The reviews show a clear disparity in customer satisfaction with Kennard-Pace Co. Key concerns arise around scheduling and responsiveness. One reviewer expressed frustration at being repeatedly promised a follow-up without any communication, indicating poor customer service practices in managing appointments. This long, unexplained waiting period

    Other Related Plumbing Services in Roanoke

    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

    Want a quote from Austin Pro Construction, LLC?

    Get Quote