Overview of Company Customer Sentiment Analysis in January
The reviews for Handy Man Big Joe reveal a predominantly negative sentiment from customers, with several expressing frustration over unfulfilled agreements, subpar workmanship, and poor customer service. While there are a few positive remarks regarding punctuality and responsiveness for minor tasks, the overarching narrative points to significant dissatisfaction, particularly regarding communicati... Read more
The reviews for Handy Man Big Joe reveal a predominantly negative sentiment from customers, with several expressing frustration over unfulfilled agreements, subpar workmanship, and poor customer service. While there are a few positive remarks regarding punctuality and responsiveness for minor tasks, the overarching narrative points to significant dissatisfaction, particularly regarding communication issues and the quality of work. Many customers strongly advise against engaging with the business due to their experiences. Read less
Overview of Company Customer Sentiment Analysis in January
Over the past month, the reviews for Handy Man Big Joe paint a concerning picture of customer satisfaction. Many clients recount experiences marked by unmet promises, particularly regarding completion of previously agreed-upon tasks. A common theme is the lack of communication, with multiple reviewers highlighting difficulties in reaching Joey and Ashley once payment had been made. For instance, o... Read more
Over the past month, the reviews for Handy Man Big Joe paint a concerning picture of customer satisfaction. Many clients recount experiences marked by unmet promises, particularly regarding completion of previously agreed-upon tasks. A common theme is the lack of communication, with multiple reviewers highlighting difficulties in reaching Joey and Ashley once payment had been made. For instance, one customer experienced a complete disregard for communication after raising concerns about unfinished work, leading to being blocked on social media. Moreover, the quality of workmanship is frequently criticized. Customers reported issues like messy cleanup after work was done, incomplete projects, and a lack of attention to detail, such as incorrectly installed fixtures. One reviewer was particularly upset about the damage to towels and the overall mess left behind after a quick fix involving a toilet. Despite a few positive mentions regarding punctuality and responsiveness Read less