New Life Contracting

The reviews for New Life Contracting reflect overwhelmingly negative sentiments, highlighting significant concerns regarding communication, responsiveness, and overall service quality. Customers express frustration over unreturned calls, missed appointments, and unsatisfactory problem resolution. Furthermore, there are mentions of technicians lacking the necessary equipment for repairs and an over... Read more

The reviews for New Life Contracting reflect overwhelmingly negative sentiments, highlighting significant concerns regarding communication, responsiveness, and overall service quality. Customers express frustration over unreturned calls, missed appointments, and unsatisfactory problem resolution. Furthermore, there are mentions of technicians lacking the necessary equipment for repairs and an overall perception that the company prioritizes profit over customer service. A few reviews note a positive experience with a specific technician, but they are heavily outweighed by the complaints regarding poor service and unprofessionalism. Overall, the consensus from recent reviews suggests that potential customers should steer clear of this company. --- In detailed sentiment analysis, the vast majority of reviews for New Life Contracting are characterized by deep dissatisfaction. Customers repeatedly emphasize issues with communication, stating that they struggle to get in touch with the company both initially and when follow-ups are needed. Many reviewers describe effectively being ignored after engaging the company for their services, leading to a sense of neglect. Another common thread in the reviews pertains to the perceived incompetence of the technicians dispatched by New Life Contracting. For instance, several dissatisfied customers noted that the technicians arrived without the appropriate tools or equipment needed to complete their tasks. Such experiences have led to dissatisfaction not only with the service provided but also with the overall professionalism expected from a contracting service. Additionally, some customers appear to believe that the company is more interested in taking their money, particularly in relation to home warranty claims, rather than resolving issues effectively. This perception of being underqualified or dishonest has prompted several reviewers to suggest that others should seek different contractors, especially those associated with their home warranty programs. Nonetheless, there are a couple of outliers that highlight individual positive experiences with specific technicians, suggesting that at least some employees may be capable and professional. However, these instances don't seem to reflect the company's overall operations, so they are overshadowed by the negative feedback. Overall, customers have indicated that they would avoid New Life Contracting in the future, suggesting significant room for improvement regarding their customer service and response protocols. Read less