Overview of Company Customer Sentiment Analysis in January
The recent reviews for George Foster Services paint a largely negative picture regarding their reliability and professionalism. Customers consistently report poor communication, instances of no-shows or unreturned calls, and dissatisfaction with the quality of service provided. A significant number of complaints indicate that problems either went unresolved or were addressed inefficiently, leading... Read more
The recent reviews for George Foster Services paint a largely negative picture regarding their reliability and professionalism. Customers consistently report poor communication, instances of no-shows or unreturned calls, and dissatisfaction with the quality of service provided. A significant number of complaints indicate that problems either went unresolved or were addressed inefficiently, leading to frustration. While a few positive experiences were mentioned, particularly around professionalism during service, they are overshadowed by the overwhelming negative sentiment surrounding customer service and follow-up. Read less
Overview of Company Customer Sentiment Analysis in January
Overall, the sentiment surrounding George Foster Services is predominantly negative, with numerous customers expressing frustration over the lack of communication and failure to complete jobs. A recurring theme is the company's tendency to not show up for scheduled appointments. Multiple reviewers reported having no contact after initial visits, leading to unresolved plumbing and HVAC issues that ... Read more
Overall, the sentiment surrounding George Foster Services is predominantly negative, with numerous customers expressing frustration over the lack of communication and failure to complete jobs. A recurring theme is the company's tendency to not show up for scheduled appointments. Multiple reviewers reported having no contact after initial visits, leading to unresolved plumbing and HVAC issues that affected their homes negatively. Customers have described the owner and technicians as unresponsive, unprofessional, and sometimes rude, with some stating that they felt taken advantage of financially. Many reviewers mentioned that they were assigned George Foster Services through home warranty programs, which seemed to amplify their dissatisfaction. Customers relied on the warranty for timely and efficient service, yet were met with delays, lack of follow-through, and additional complications when other contractors had to be brought in to fix incorrect or incomplete work performed by Foster's team. This trend highlights a major red flag regarding the company Read less