Carroll Plumbing & Heating

The reviews reveal a consistent theme of exceptional customer service and reliability associated with Carroll Plumbing & Heating. Customers commend the professionalism and competence of the technicians, particularly mentioning a plumber named Joe, who appears to be well-regarded for his quality work and pleasant demeanor. The reviewers also appreciate the organizational skills of the reception sta... Read more

The reviews reveal a consistent theme of exceptional customer service and reliability associated with Carroll Plumbing & Heating. Customers commend the professionalism and competence of the technicians, particularly mentioning a plumber named Joe, who appears to be well-regarded for his quality work and pleasant demeanor. The reviewers also appreciate the organizational skills of the reception staff, particularly Cathy, who is noted for her efficiency in handling calls and scheduling. Pricing is a recurrent point of emphasis, with many reviews highlighting that the company offers fair and transparent estimates without the upselling tactics that can be common in the industry. This aspect has significantly contributed to customer loyalty and recommendations. The swift response time, especially in urgent situations such as plumbing emergencies, has been noted positively, differentiating Carroll Plumbing from larger competitors that are perceived to have longer waiting times. The cleanliness and thoroughness of the work performed are frequently mentioned, indicating that the company not only completes jobs effectively but also respects customers' homes by leaving workspaces tidy. Overall, Carroll Plumbing & Heating is positioned as a trustworthy plumbing service option that consistently meets or exceeds customer expectations. Read less