1800 Plumber + Air

The reviews indicate a high level of satisfaction with the quality of work and the professionalism of the staff. Customers commend the plumbers for being kind, responsive, and thorough in their service, noting that they not only completed the plumbing tasks efficiently but also ensured that the premises were left clean and tidy. One point that repeatedly emerges is the efficiency displayed during... Read more

The reviews indicate a high level of satisfaction with the quality of work and the professionalism of the staff. Customers commend the plumbers for being kind, responsive, and thorough in their service, noting that they not only completed the plumbing tasks efficiently but also ensured that the premises were left clean and tidy. One point that repeatedly emerges is the efficiency displayed during the actual service, which contributed to a favorable overall experience. The phrase "quick and complete" highlights that the plumbers were able to address the issues without unnecessary delays once on site. Conversely, a common concern relates to the scheduling process, particularly the two-day wait between making contact and the actual appointment. This gap seems to have left some customers feeling slightly dissatisfied, indicating that while the service once performed was commendable, the pre-service process could benefit from improvement to enhance overall customer experience. In conclusion, while the quality of service provided by 1800 Plumber + Air is well-regarded, there is room for improvement in their scheduling and response time, which could further elevate customer satisfaction. Read less