Price Right Plumbing & Drain Cleaning

The reviews for Price Right Plumbing & Drain Cleaning predominantly exhibit a negative sentiment characterized by frustration, disappointment, and distrust. Here's a breakdown of common findings:Quality of Service and Expertise: A substantial number of reviewers criticize the quality of work, with many expressing dissatisfaction with technicians' lack of expertise. Customers report technicians eit... Read more

The reviews for Price Right Plumbing & Drain Cleaning predominantly exhibit a negative sentiment characterized by frustration, disappointment, and distrust. Here's a breakdown of common findings:Quality of Service and Expertise: A substantial number of reviewers criticize the quality of work, with many expressing dissatisfaction with technicians' lack of expertise. Customers report technicians either misdiagnosing issues or failing to complete the necessary repairs, leading to unresolved plumbing problems. Several reviews mention that technicians did not seem skilled enough for the tasks at hand, contributing to the negative experiences.Customer Service Issues: Numerous complaints detail poor customer service, highlighting rudeness and unhelpfulness from the office staff. Specific individuals, notably named in reviews, received repeated criticism for their lack of professionalism and communication skills. Customers felt dismissed and frustrated, often finding it challenging to obtain clarity regarding their service issues or to arrange follow-up visits.Perceived Deception and Scamming: A recurring theme involves accusations of the company engaging in deceptive practices. Multiple reviews claim that Price Right falsely reported job completions, manipulated warranty claims, or insisted on unnecessary repairs or replacements to charge additional fees. Many customers noted a pattern of behavior that led them to believe the company was prioritizing profit over integrity.Positive Experiences Are the Exception: While a handful of reviews highlighted positive interactions with technicians who were friendly and knowledgeable, these experiences are far outweighed by the majority of negative feedback. Customers who had satisfactory service often noted that these instances were atypical and surrounded by a sea of displeasure from others.Referral and Association with Warranty Companies: Given that many reviews mention the company being assigned through home warranty services, there seems to be a consensus that customers feel trapped by their warranties. They are compelled to use Price Right Plumbing despite overwhelmingly negative reviews, which raises concerns about the affiliations of home warranty companies with such a poorly reviewed service provider.Emotional Impact: The emotional weight of the reviews is palpable, as many customers express feelings of betrayal and anger due to the mishandling of their plumbing issues. The substantial financial and emotional toll caused by relying on the company to rectify plumbing issues is a common thread in the feedback. In conclusion, the reviews reflect a predominantly negative sentiment regarding Price Right Plumbing & Drain Cleaning, with major concerns surrounding the quality of work, customer service, and ethical practices. Most customers are advising others to avoid the company, citing their negative experiences as cautionary tales. Read less