Emerald Plumbing Company
2.0 /5 (1 Reviews Analyzed)
Write a Reviews
Add Photo
Share
Save
FollowOverview of Company Customer Sentiment Analysis in January
The reviews indicate a high level of dissatisfaction with Emerald Plumbing Company, primarily centered around pricing and service quality. Customers feel that the hourly rates and inspection fees are exorbitant, and there is a sense of frustration regarding charges for parts that were supposedly working before the service. Overall, the reviews suggest a negative sentiment, with a focus on felt ove... Read more
Services Offered Verified by Business
Drain repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Water heater installation
Water heater repair
Business Details
- Phone Number: (757) 389-8900
- 2700 Nevada Ave, Norfolk, VA 23513
Workman Score
- Price-friendly
30%
- Professionalism
40%
- Experience
50%
- Completion
40%
Overview of Company Customer Sentiment Analysis in January
The review highlights several key pain points experienced by the customer:High Pricing: The reviewer expressed distress over the high hourly rate of over $200 an hour, along with a hefty $289 inspection fee. This suggests that customers perceive the company as charging excessively for their services, potentially deterring some from utilizing their services again or recommending them to others.Serv... Read more