Coast Plumbing

3.2 /5 (66 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Coast Plumbing present a mixed sentiment, with a notable divide between positive and negative experiences. While several customers expressed dissatisfaction with the service quality, including issues of unprofessional behavior, poor communication, and even instances of possible theft, others shared positive feedback about the prompt service and professionalism of certain technician... Read more

Services Offered Verified by Business

Plumbing inspection

Business Details

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Workman Score

  • Price-friendly
    80%
  • Professionalism
    50%
  • Experience
    60%
  • Completion
    60%

Overview of Company Customer Sentiment Analysis in January

The reviews reveal a significant disparity in the customer experience with Coast Plumbing. Negative feedback predominates, highlighting several critical issues. Customers frequently mention poor communication from the company, including technicians not notifying them of appointments or arrivals and failing to follow up on ongoing issues. In multiple cases, this lack of communication led to prolong... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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