Cassidy

The recent reviews for Cassidy's Plumbing & Septic present a highly polarized sentiment. Many customers express frustration with the company's reliability and customer service, describing multiple instances of no-shows, poor communication, and a lack of professionalism. Positive feedback, however, highlights effective and timely service by specific technicians and competitive pricing. The presence... Read more

The recent reviews for Cassidy's Plumbing & Septic present a highly polarized sentiment. Many customers express frustration with the company's reliability and customer service, describing multiple instances of no-shows, poor communication, and a lack of professionalism. Positive feedback, however, highlights effective and timely service by specific technicians and competitive pricing. The presence of extreme dissatisfaction often outweighs the praise, with reviews emphasizing a persistent lack of accountability and responsiveness from customer service. In sum, while there are positive experiences with skilled technicians, the overall sentiment is significantly negative, focusing on customer service issues and operational shortcomings. Read less