A Hampton Roads Plumbing

The reviews indicate a stark divide in customer experiences with A Hampton Roads Plumbing. Several reviews highlight severe frustration with the company's communication and customer service. Common issues include:Lack of Communication: Multiple customers reported instances where appointments were scheduled but no one showed up. This led to feelings of abandonment and dissatisfaction, with one cust... Read more

The reviews indicate a stark divide in customer experiences with A Hampton Roads Plumbing. Several reviews highlight severe frustration with the company's communication and customer service. Common issues include:Lack of Communication: Multiple customers reported instances where appointments were scheduled but no one showed up. This led to feelings of abandonment and dissatisfaction, with one customer stating they felt it was not their responsibility to follow up with the company. The failure to call back or provide updates was a recurring theme in negative reviews.Customer Service Issues: There are notable complaints regarding the attitude of some workers, with customers describing them as "super rude" and lacking respect for the community. Such behavior created reservations about recommending the company.Mixed Quality of Service: While there are glaring service shortcomings in communication, several reviews commend the technicians Read less