Boswell Plumbing & Heating

2.3 /5 (20 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The overall sentiment regarding Boswell Plumbing & Heating in the last month reflects a significant divide among customer experiences. While one review highlights exceptionally prompt and professional service, the majority express dissatisfaction due to perceived incompetence and poor customer service. Customers report feeling uncomfortable with the technicians' attitudes, questionable pricing pra... Read more

Services Offered Verified by Business

Bathtub repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Faucet installation
Faucet repair
Gas line installation
Gas line repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower repair
Water heater repair

Business Details

Workman Score

  • Price-friendly
    50%
  • Professionalism
    40%
  • Experience
    60%
  • Completion
    60%

Overview of Company Customer Sentiment Analysis in January

Several common themes arise from the reviews of Boswell Plumbing & Heating:Customer Service and Interpersonal Communication: A notable number of customers report negative experiences with the attitude and behavior of the technicians. One review recounts a troubling interaction where the technician exhibited a dismissive demeanor, creating discomfort for the homeowner. Customers noted that this lac... Read more

    Other Related Plumbing Services in Newport News

    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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