Overview of Company Customer Sentiment Analysis in January
The reviews for Robison & Robison Services reflect a predominantly negative sentiment. Customers express dissatisfaction with the quality of work and customer service, citing issues such as poor integrity, excessive pricing, and inadequate follow-through on promised solutions. While there are mentions of successful repairs, the overall experience appears to be marred by frustrations with billing p... Read more
The reviews for Robison & Robison Services reflect a predominantly negative sentiment. Customers express dissatisfaction with the quality of work and customer service, citing issues such as poor integrity, excessive pricing, and inadequate follow-through on promised solutions. While there are mentions of successful repairs, the overall experience appears to be marred by frustrations with billing practices and an aggressive sales approach. Read less
Overview of Company Customer Sentiment Analysis in January
The review presents a clear picture of discontent with Robison & Robison Services. The reviewer describes their experience as unfavorable, highlighting several key issues. Firstly, the integrity of the company's work is called into question, as the reviewer notes that a repair was not properly completed, leading to further plumbing problems shortly after the service. This indicates a lack of atten... Read more
The review presents a clear picture of discontent with Robison & Robison Services. The reviewer describes their experience as unfavorable, highlighting several key issues. Firstly, the integrity of the company's work is called into question, as the reviewer notes that a repair was not properly completed, leading to further plumbing problems shortly after the service. This indicates a lack of attention to detail and poor workmanship. Moreover, the review mentions the high costs associated with their services, suggesting that the pricing does not align with the quality provided. The phrase "charged a king's ransom" emphasizes the feeling that the services were overpriced, which appears to exacerbate the customer's dissatisfaction. Compounding these issues is the company's customer service approach, particularly in how they handle follow-ups and service calls. The reviewer describes the difficulty in getting acknowledgment and support after the initial service, indicating a lack of accountability on the part of Robison & Robison. The additional fee for a service call, despite the original defective work, further adds to the sense of frustration. The reviewer Read less