Red & Blue Services

Positive reviews overwhelmingly center on Craig, the technician, whose communication, efficiency, and professionalism are consistently praised. Several customers recounted urgent situations where Craig responded quickly and effectively, alleviating their concerns, particularly those involving children and emergencies. Compliments on pricing being reasonable were also noted, and many expressed thei... Read more

Positive reviews overwhelmingly center on Craig, the technician, whose communication, efficiency, and professionalism are consistently praised. Several customers recounted urgent situations where Craig responded quickly and effectively, alleviating their concerns, particularly those involving children and emergencies. Compliments on pricing being reasonable were also noted, and many expressed their intention to recommend Red & Blue Services to friends and family for plumbing needs. Conversely, the negative reviews highlight severe issues with customer service, including failure to respond to messages, canceling appointments without proper notification, and a lack of professionalism. Customers expressed frustration over prolonged delays in service, particularly in urgent situations, which led to spoiled food and wasted time. The nature of these complaints underscores a significant operational inconsistency, with some customers experiencing delays and unresponsiveness that sharply contrasts with the positive anecdotes shared by others. Overall, while the skills and expertise of Craig seem to be a strong point for Red & Blue Services, the organization Read less