Raufi Services

Positive Reviews:Professionalism and Communication: Multiple reviewers praised Shah for his professionalism and explanation of the work needed. Customers felt informed throughout their interactions, with several mentioning that he reached out to confirm details with tenants or property managers.Quality of Work and Attention to Detail: Reviews frequently noted the high-quality results, especially r... Read more

Positive Reviews:Professionalism and Communication: Multiple reviewers praised Shah for his professionalism and explanation of the work needed. Customers felt informed throughout their interactions, with several mentioning that he reached out to confirm details with tenants or property managers.Quality of Work and Attention to Detail: Reviews frequently noted the high-quality results, especially regarding aesthetic improvements (e.g., installing electrical panels and ceiling fans). Customers appreciated when the team took the extra step to ensure everything looked neat and clean.Responsive Service: Many reviews highlighted the quick response time, with several customers noting that Raufi Services was able to come the same day or within a short time frame to perform their work. Negative Reviews:Lack of Transparency: A worrying trend emerged regarding transparency in pricing. One reviewer mentioned being charged significantly more than the initially advertised rate without a clear explanation. This led to feelings of mistrust among some customers.Inconsistent Reliability: There were accounts of missed appointments or poor time management, with some customers expressing frustration over significant delays during scheduled work.Incomplete Cleanup: Some reviews pointed out that the cleanup after the jobs was not thorough, with drywall dust remaining on surfaces and furniture, which detracted from the overall positive service experience. Overall, while Raufi Services has garnered a loyal clientele thanks to their professionalism and quality work, issues relating to communication, pricing, and reliability need to be addressed to avoid damaging their reputation further. Read less