Review and analyze now for company WaterWorks Plumbing and provide the analysis in the discussed format for the following reviews: '''This company had great reviews on West Hills Facebook as well as Yelp! I needed an emergency plumber on a Sunday and Avi was able to help us! The company was responsive and showed up within an hour! He took time to explain what broke and how it happened. I learned a few things during my conversation with him as well! Genuine interaction and reasonable.
I recommend this company and have already added him to my contacts! Thank you, Avi! Reliable, honest, hard working and decent pricing. They helped us out in a bind and were honest about the price and the work required.
Highly recommend. Avi was a great help; he completed a job with great efficiency and responsiveness.
I would definitely use them again next time. Once again called my go to plumber.
I can not recommend this company highly enough. A wife and Father son duo who are incredible and wonderful humans as well as efficient,hardworking and knowledgeable about their business.
Best in the area by a mile constantly saving my day and fixing problems around the house and upgrading my home. Thank you as always I needed emergency service on a leak at a client's house and Avi was able to come by the same day and address the issue.
He was extremely thorough in explaining the problem as well as the options for resolving it. He got the job done efficiently and was an absolute pleasure to work with.
Will definitely be calling Waterworks and Avi for any future issues. Avi has helped us out with multiple projects and has been fantastic to work with every time.
We are thrilled to have found a reliable plumber that is concerned about getting the job done right! Can't recommend them enough We needed a plumber ASAP. Tried to replace a shower cartridge but got stuck.
I called Avi from Waterworks and he was able to come out within 45 minutes in the late afternoon. Quoted me a price over the phone, came and did the job.
Absolutely no upsell or surprises. He was friendly and gave me a few other plumbing tips as well.
It's really important to find an honest skilled, knowledgeable plumber (or any other person hired to do work for you) and I'm so happy to have found Waterworks. It was not a very good experience, provider walked in for just 3 mins and claimed $120 fee for the on site inspection, which got lowered to $60 later of course.
What the provider did was three things: 1. looked at the disposal using a flash light 2.
Put the disconnected pipes together, as a so called temporary fix, which I have done the same for several times 3. told me that until I replace the entire floor under the sink he would not start working on the replacement of disposal And later I decided to try a different provider, they came in within an hour and replaced everything in next two hours We randomly found waterworks when they were assigned to us through our home warranty .
They came , fixed our shower valves quickly and efficiently. Happy with their work, I saved their information.
A couple of months later, we had a failing garbage disposal and called the home warranty again . Plumber came out (not Waterworks ) said the unit was not covered under warranty.
Scam plumber said they could replace for $550. $550! I gave the scam plumber his $75 and said be on your way.
Immediately called waterworks and got a fair price and appointment for the next afternoon.(thanks James!) Cesar came out the next day(on time), confirmed the good price , got to work (very pleasantly i might add) and did a great job. Very clean work.
Let me also say that i never felt like i was being cheated or taken advantage of. Honest Trustworthy Good work Clean work On time Fair price Use this company Avi and crew are fantastic.
As honest a plumber as exists. Friendly, quick response, knowledgeable.
The best. Just do it.
My airbnb tennant arrived to the apartment after a day out around 8pm to find the kitchen flooded. As I don't live in the area I quickly searched for a plumber who could arrive to check out the problem.
I came across WaterWorks Plumbing, and thank goodness I did!! Sigal, the office manager, answered the phone even though it was after hours, and very quickly referred me to Avi, the plumber, who within 30 minutes arrived at the property. After an hour, the burst pipe was fixed.
Avi did not charge an emergency call out fee, or an out of hours fee, which is a great bonus. Honest, hard-working and polite service- I couldn't recommend WaterWorks Plumbing more! I called Avi to get service and he arrived within 30 minutes.
Had excellent service and excellent prices. I'll be sure to call Avi again whenever I need a plumber.
thank you very much Avi and his son showed up on time, and were very kind and helpful in assessing the problem. They came late at night and helped assess my water heater problem.
Very kind and honest people. Only once in my entire life have I called a contractor to discover I can't get along with the receptionist.
I've been a RE Dev. project mgr.
for almost 20-years. Life is too short to deal with vendors or service providers that immediately piss potential customer's off.
THIS is the DOWNSIDE to family-owned businesses. Exactly how does one fire their wife, mom, sister, or aunt? Rock...meet hard place.
Employee helped us solve a simple dishwasher problem over the phone. Excellent service and concern to help customer when they could easily have charged a service call to our home.
We are very grateful for their help. Can a owner please call me- I have twice asked for a receipt of payment after receiving a threat of lien put on my property.
Threat was from the receptionist not a owner the owner did not authorize and does not know of this. The service work was perfect and timely.
I have used your company for years and recommed you proffessionally. Thank you Ann Rogers Really nice guys, came same day and fixed a leak quickly and professionally.
I'll be calling Avi again whenever I need a plumber. Last week our water heater went out (I guess it was old) so I called waterworks Plumbing to fix it.
They offered us a tankless water heater and installed it right away. We were very pleased with their service! First time client , originally they couldn't come for several days.
I had to accept, They called back in 10 min with a cancellation the next day. Then they were able to get to us an hour earlier.
The work was great and super reasonable. Highly recommend These guys came out and changed my water heater.
They were great. They worked really hard to save me as much money as possible, and did a great job.
They showed up timely, and were 100% professional. Highly recommend.
I could not be any happier with Waterworks plumbing. I own multiple vacation homes in the valley area and as you can expect I worked with lots of plumbing companies, but I've never received such a professional service as I did today with watermarks plumbing.
If you're reading this because you're looking for a plumber, look no further. Professionalism and quality work at its best.
The best plumbing compliance had. Avi is an honest person prices are really reasonable.
The best. Came out on a Sunday to fix a block in the main sewer line.
Fast and efficient. Talked me through the whole process.
Explained all the options and pointed me towards some DIY options if that was my preference. Ended up going ahead with their quote and would highly recommend.
Just wanted to thank this company for several wonderful works they have done in our office they are on time courteous and very professional After dealing with leaks from the bathroom sink for months, it was time for a professional to come check it out. I had tried to fix it but had no luck.
These guys were awesome! They were straight forward and helpful. He came in did the job and boom! It was done.
I highly Recommend them. Waterworks plumbing Did a spectacular job at installing a shower and toilet in our new home.
I had contacted so many other plumbing companies with no success. These guys are very reliable and truly care about their customers.
They came out and did an inspection to make sure that they were able to complete the job and from then on everything went by like a breeze. I highly recommend them if you're looking to work with people who will make things easier for you.
I had a problem with my bath tub when I had to fill it out the water would not hold I called different companies, the estimate was really high and ridiculous, when I called waterworks plumbing it was a big surprise in a good way, you could tell this company they are very honest people which is very important , I ended up fixing it in a very fair price service was really great I could not ask for better than that, and definitely highly recommended. Thank you so much for your service I would always use only for your company as my plumbers Another great experience, I dont need them often but precision is prompt,professional, and paper to know exactly what they are doing .
Avi is so professional and efficient ! I'm happy to give this company another 5 star , HIGHLY RECOMMENDED THANK YOU WATERWORKS Avi came out to assess the leak. As soon as he saw how bad the damage was he rescheduled his other appointments to finish the work at the house.
He was very professional and caring. I highly recommend Waterworks Plumbing This is the guy; it's that simple.
Two separate jobs in two weeks, top notch work. I needed to write more to make this a review instead of a tip...so I'll say again.
This is the guy. What a pleasure working with Waterworks Plumbing .
Ali was able to answer my call in the late hours of the day give me a fair and honest quote with just a few pictures texted over. Next day the office called and scheduled the work and by end of week Ali had replace all hardware I.
Both of my Calabasas bathrooms in a fast and clean manor. I would recommend this plumber to anyone.
Then two days after the work a follow up call to ensure I was 100% satisfied with the work. This was a unexpected surprise and puts them over the top.
Great company! Made an appointment for me right away because it was an emergency. When Avi came to my house He was very professional ,honest and reasonable .
Use Waterworks! If I could give them 10 stars I would. I had them do a few things and it was all done well and as planned, in budget.
Pricing and timing were good. I had a shower head replaced, shower/tub diverter fixed, tub drain stopper replaced, and redid plumbing under kitchen sink.
The only thing I would say that could improve a little is some clean up after the job. I had to clean out my trash can in the kitchen because they filled it with some gunk and water from the kitchen sink.
I also had to wipe up the bathroom floor and in and around the tub where there was some debris from the job. A little clean up would get them 5 stars.
I would hire them again. We had a problem with our water heater received several estimates from different plumbers.
We called several plumbers to get an estimate to replace the water heater it was Sunday so we did not expect to get a return call nor a visit but Avi came within an hour. Avi was willing to explain in great detail of what and how he was going to change the water heater.
Within the next few days the other estimates coming in and we were not impressed. So we called Avi back and asked them to do the job.
Waterworks was very professional and the price was reasonable. He came in on Wednesday promptly at 930am, did the job efficiently and clean up after including taking the old water heater.
we are very grateful to have found this company. I also had the pleasure of talking to his wife who does his appointments and she was very friendly and helpful.
I love that it is a family business!! Last night we observed there was a leak under the kitchen sink. I couldn't wash dishes or run the dishwasher.
The house gets cleaned on Mondays, and the cleaning lady wouldn't be able to use the sink if it wasn't repaired. I phoned on a Sunday just after 12 noon and Avi was in the office.
He came over immediately, because I need to prepare low sodium meals and wouldn't have been able to cook if he couldn't replace the pipe. He replaced two pieces of plastic pipe with one solid piece of metal pipe.
His price was reasonable and his promptness made him my plumber forever. Thank you Avi- Waterworks Plumbing! Joyce Ellis Called Waterworks after receiving a super high bill from DWP.
I had a leak that I overlooked and that I would have never thought was that expensive. Avi came out and found the leak, and since it was an easy fix, he let us fix it ourselves.
He saved us money on our DWP bill and he didn't even charge us for the service call! We had him come back and replace our main water valve and regulator, which we had been procrastinating fixing. He made it all look and work great for a reasonable price.
Heck, he even let us borrow some tools for another non-plumbing DIY project we were doing! We were looking for someone who was not just a plumber but someone to call, "our plumber," and we found him. They reported my review because they said I had the wrong Waterworks Plumbing, and then they said they've never assisted me, and asked for my name all in the same response.
I edited my review to include their information from the invoice they e-mailed me. I did this to prove this review is not for the incorrect company.
Then they reported it, stating I listed their personal information in the review. All I listed was company name, address, phone number, license number, and e-mail.
This is not a fake review. Do not use this company.
I'm not an employee. I'm not a former employee.
I don't work in the business. I'm not a competitor.
I was Waterworks Plumbing's customer. My original review: My advice is to keep looking.
They are not friendly, over-priced, the plumbers are in a rush, and sloppy. The office staff is rude.
Please take my advice and do not use them. These guys are absolutely amazing! They are a team of skilled professionals who know exactly what the solution is to any plumbing problem you may come across.
I've used them before and have always had a pleasant experience with them. Their receptionist is also great! She answers all of my questions and concerns.
Overall, they care about their customers and their satisfaction. Highly recommended! We had roots growing under the house into the street we were asked ridiculous prices to help us fix it since it was creating issues with the houses foundation, Avi came out and brought a jetter helped us clear out the issues and charged us a truly reasonable price we were very satisfied with this company We hired these guys to do multiple plumbing jobs For us while we were renovating our house.
They are very professional and helpful. Their prices are competitive but their work is unlike past plumbing places I've worked with.
They truly care about their customers satisfaction and that's exactly why I would hire them again. Thank you guys! Amos and Mikie just finished up my City of Columbus Dry Basement project (install of sump pump and backflow valve) and some extras (faucet install) They were very professional and kept me informed of all steps in the nearly 3-day project.
This is a huge disruption for a homeowner but they made it much less stressful for me by their attitudes and sense of humor. It is obvious that Waterworks stresses customer service as well as quality work.
For the second time in our relationship, Avi troubleshot the problem and got the job done in a professional and friendly manner. We will be replacing our kitchen faucet as soon as possible and are looking forward to Avi making the installation for us.
Avi is an amazing plumber! He came out when he said he would, located the problem and fixed the problem with our underground drain pipe, replacing a collapsed drain pipe. We don't know what we would have done without his expertise.
Thanks so much, Avi! Our previous water heater stopped functioning properly. We called Avi at Waterworks Plumbing who recommended to install a tankless water heater and add a circulation line.
I followed his advice and ever since, we are not waiting more then 3 seconds for the hot water flow to our house. Not only my family loves this new service, lots of water is conserved and I'm sure to notice a tremendous decline to my water bill as well.
This is such an upgrade on life and I can't believe how I missed out all these years! I wish I had installed this tankless water heater years ago! Thank you so much waterworks plumbing! I will definitely tell all my friends about it. We recently built a back-house and needed the plumbing work to be done quick.
We hired waterworks plumbing for the work and they were great. We didn't have any problems.
They were on time and finished the project according to schedule. Their estimate was spot on.
I highly recommend them. Avi came to us when my toilet bowl was leaking and he discovered that the toilet was leaking because the pressure regulator went bad! I am so grateful he came to help us because if it were someone with less experience who didn't realize what the true problem was, the underlying cause would have gone undetected and then a pipe could have burst inside the walls and I would have had a much bigger problem.
Thank you Avi you will definitely be my go to plumber! This is the only plumbing service I recommend to my friends and family. they came on time , where professional and got the job done ! I'm absolutely satisfied with the work avi and his employees have done In my home .
Above and beyond a 5 star company !! So glad that I found this plumbing company. Especially found Avi who is a very experienced and professional plumber.
I order the service of inspection. He did a thorough check up and help me obtain relevant permit, violation, and other history record from the city.
Doubtlessly Avi not only knows how to fix plumbing but also has rich knowledge on this field. I would definitely look for him if I have plumbing issue in future.
Thank you Avi. I have used Waterworks Plumbing numerous times over the years and I am very pleased with their service and customer service skills along with their pricing.
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