Southern State Electric

The reviews for Southern State Electric highlight the company's strengths in easy accessibility and reliable customer service. Customers have noted the ease of setting appointments and the punctuality and professionalism of the electricians. The practice of fixing minor issues without additional charges has also left a positive impression, indicating a customer-centric approach. However, a recurr... Read more

The reviews for Southern State Electric highlight the company's strengths in easy accessibility and reliable customer service. Customers have noted the ease of setting appointments and the punctuality and professionalism of the electricians. The practice of fixing minor issues without additional charges has also left a positive impression, indicating a customer-centric approach. However, a recurring theme is the mixed feelings about the annual plan and the inspection process. While some customers found the plan beneficial for saving costs on their projects, others felt that the inspection could have been more detailed. This suggests a potential area for improvement in ensuring that the inspection meets customer expectations. Overall, Southern State Electric comes across as a dependable choice for electrical work, especially for homeowners with older properties, but could enhance customer satisfaction by offering a more comprehensive inspection as part of their service plans. Read less