Plumb Perfect

A thorough examination of the reviews indicates multiple common threads weaving through customer experiences with Plumb Perfect, most notably concerning the behavior of Stanley Selig. Clients consistently describe him as unprofessional, using descriptors like "aggressive," "rude," and "condescending." Several accounts note that instead of addressing plumbing issues, Stanley frequently preferred to... Read more

A thorough examination of the reviews indicates multiple common threads weaving through customer experiences with Plumb Perfect, most notably concerning the behavior of Stanley Selig. Clients consistently describe him as unprofessional, using descriptors like "aggressive," "rude," and "condescending." Several accounts note that instead of addressing plumbing issues, Stanley frequently preferred to criticize homes or clientele, which has left customers feeling belittled and disrespected. Many reviews emphasize significant issues with communication, especially regarding project timelines and updates. Customers reported extended delays without any notice, with some projects stretching significantly beyond the promised completion dates. The culmination of points regarding unprofessionalism includes claims of harassment via texts, wherein Stanley responds defensively or dismissively to valid concerns from clients. Specific incidents involving financial disputes were also highlighted, where clients felt overbilled or unfairly charged for incomplete or subpar work. Additionally, several reviews mention instances where plumbing work was left unresolved or improperly executed, leading customers to seek assistance from other contractors who subsequently rectified the mistakes made by Stan or his team. This aspect of recurring dissatisfaction with service quality suggests a lack of proper training or diligence on the part of the workers, with many customers opting to share their grievances about incomplete jobs and poor workmanship. In a few contrasting reviews, some individuals did report positive interactions, particularly in emergencies where quick responsiveness was noted. However, these instances were substantially overshadowed by the numerous negative experiences, leading to a general consensus that customers should seek alternative plumbing services to avoid potential issues with professionalism, reliability, and quality of work associated with Plumb Perfect. Overall, the sentiment amongst the majority of reviews leans heavily toward the recommendation to avoid Plumb Perfect, primarily due to the reported atrocious customer service and incompetent handling of plumbing tasks. Read less