Benjamin Franklin Plumbing of Ashburn

The recent reviews for Benjamin Franklin Plumbing of Ashburn indicate a mixed sentiment, highlighting both positive experiences and notable concerns. Many customers praise the professionalism and expertise of technicians, with specific mentions of excellent service and communication. Complaints arise, particularly regarding the estimate fee for services, which some found excessive and non-negotiab... Read more

The recent reviews for Benjamin Franklin Plumbing of Ashburn indicate a mixed sentiment, highlighting both positive experiences and notable concerns. Many customers praise the professionalism and expertise of technicians, with specific mentions of excellent service and communication. Complaints arise, particularly regarding the estimate fee for services, which some found excessive and non-negotiable, leading to dissatisfaction and a loss of trust. Overall, while a significant number of clients express loyalty and satisfaction with the service provided, others feel frustrated by pricing practices, suggesting potential inconsistency in customer experiences. Read less