Overview of Company Customer Sentiment Analysis in January
The reviews for D & M Construction reveal a stark division in customer satisfaction, predominantly leaning towards negative sentiment. While a single review praises the efficiency and quality of the flooring and window replacement, the overwhelming majority of feedback outlines grave concerns regarding unprofessional conduct, incomplete work, and failure to adhere to safety and regulatory standard... Read more
The reviews for D & M Construction reveal a stark division in customer satisfaction, predominantly leaning towards negative sentiment. While a single review praises the efficiency and quality of the flooring and window replacement, the overwhelming majority of feedback outlines grave concerns regarding unprofessional conduct, incomplete work, and failure to adhere to safety and regulatory standards. The recurrent issues include significant delays, lack of communication, hostility from the owner, and ongoing disputes about unfinished projects. These overwhelmingly negative experiences culminate in severe warnings against utilizing their services. Read less
Overview of Company Customer Sentiment Analysis in January
Across the recent reviews, a pattern of discontent emerges prominently. Reviewers consistently criticize D & M Construction for failure to complete contracted work and for leaving projects in unsafe conditions. Specifically, complainants note that their homes were put in hazardous situations, such as having unfinished decks without necessary railings or permits. Instances of unfulfilled promises, ... Read more
Across the recent reviews, a pattern of discontent emerges prominently. Reviewers consistently criticize D & M Construction for failure to complete contracted work and for leaving projects in unsafe conditions. Specifically, complainants note that their homes were put in hazardous situations, such as having unfinished decks without necessary railings or permits. Instances of unfulfilled promises, such as the failure to return for corrections and poor customer service, are frequently mentioned. Numerous reviewers describe hostile interactions with Mike Ilyuk, the owner, particularly when expressing concerns or seeking updates on their projects. This unprofessional behavior greatly contributes to a feeling of frustration and helplessness among former clients. On the other hand, one glowing review acknowledges the company's efficiency in replacing flooring and windows, indicating that there may be some inconsistency in the quality of work delivered. However, this isolated positive experience does little to mitigate the overwhelming criticism regarding the company's reliability, communication, and adherence to safe construction practices. Overall, the sentiment surrounding D & M Construction suggests a high risk for prospective clients based on the experiences shared in the reviews, underscored by repeated calls to "Buyer Beware." Read less
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