Cedar Run Plumbing

Reliability and Trustworthiness: A recurring theme among the reviews is the trust that customers place in Mike from Cedar Run Plumbing. Long-term clients, some of whom have used the service for over two decades, mention his reliability and commitment to doing what he says. This establishes a strong sense of loyalty among customers who appreciate honesty in pricing and the avoidance of unnecessary ... Read more

Reliability and Trustworthiness: A recurring theme among the reviews is the trust that customers place in Mike from Cedar Run Plumbing. Long-term clients, some of whom have used the service for over two decades, mention his reliability and commitment to doing what he says. This establishes a strong sense of loyalty among customers who appreciate honesty in pricing and the avoidance of unnecessary charges.Quality of Work: Reviewers frequently commend the craftsmanship and expertise provided by Cedar Run Plumbing. Instances of effective problem-solving, especially in challenging situations like improper installations from previous plumbers, have been recounted positively. The quality of materials used is also acknowledged, leading to fewer follow-up calls and less recurring work.Customer Service: The company is lauded for its friendly and informative customer service. Quick service responses, such as showing up promptly for appointments and completing tasks in a timely manner, have been highlighted. The willingness to provide free consultations and assessments, as indicated by an instance where no charge was made for an initial visit, showcases a customer-centric approach.Pricing Transparency: Reviewers appreciate the fair pricing strategies employed by Cedar Run Plumbing. They often note that they do not feel gouged with costs, even for sizable jobs, which adds to their trust in the company. However, one review points out a significant drawback regarding the payment methods accepted, indicating frustration over the lack of credit card services.Recommendations and Loyalty: Many customers express a strong willingness to recommend Cedar Run Plumbing to others, reflecting their satisfaction with the service received. This reinforces a sense of community trust as clients share their positive experiences with friends and family. In sum, while Cedar Run Plumbing receives high marks for service quality, customer care, and fair pricing, addressing the payment method issue could improve client satisfaction further and prevent potential frustrations. Read less