Blauch Brothers

The reviews for Blauch Brothers demonstrate a generally positive reception from their customers, with strong mentions of prompt service, professionalism, and effective problem-solving abilities. A significant highlight is the responsiveness of the technicians, especially in emergency situations, where even after-hours service was accommodated. The professionalism and friendliness of staff members ... Read more

The reviews for Blauch Brothers demonstrate a generally positive reception from their customers, with strong mentions of prompt service, professionalism, and effective problem-solving abilities. A significant highlight is the responsiveness of the technicians, especially in emergency situations, where even after-hours service was accommodated. The professionalism and friendliness of staff members were consistently noted, creating a favorable impression of customer interaction. Several customers expressed gratitude for the expertise exhibited by the plumbers, with one review specifically commending a technician for using a straightforward troubleshooting approach to resolve a garbage disposal issue rather than suggesting an unnecessary replacement. This attention to honest assessments and efforts to save customers money were key points of praise. On the flip side, there was a noteworthy complaint regarding improper marking of sewer pipes which led to additional work and inconvenience for a customer. This indicates a potential weakness in their service delivery, specifically in ensuring accurate diagnostics before proceeding with operations. Another aspect mentioned was the reasonable pricing for the services rendered, which many customers appreciated in light of the emergency nature of their plumbing needs. In summary, while Blauch Brothers have garnered positive feedback for their responsiveness, kindness, and quality of work, they should address the reliability of their diagnostics to enhance customer satisfaction and prevent future frustrations. Overall, the company appears to maintain a solid reputation that many customers would recommend, especially for general plumbing needs. Read less