Smith & Keene

The sentiment surrounding Smith & Keene is overwhelmingly negative, with customers expressing dissatisfaction towards their HVAC repair and service experiences. The primary complaint involves an ineffective and expensive service that did not resolve issues with their air conditioning system. Customers felt misled by the quick service call that yielded no resolution, while being charged a significa... Read more

The sentiment surrounding Smith & Keene is overwhelmingly negative, with customers expressing dissatisfaction towards their HVAC repair and service experiences. The primary complaint involves an ineffective and expensive service that did not resolve issues with their air conditioning system. Customers felt misled by the quick service call that yielded no resolution, while being charged a significant fee without proper documentation or follow-up. The contrast with a competitor who provided thorough diagnostics further amplifies the frustration towards Smith & Keene's perceived lack of honesty and professionalism. Read less