L&G Quality Services

A close examination of the reviews reveals consistent dissatisfaction across multiple aspects of service provided by L&G Quality Services. A prevalent complaint is the lack of communication and lack of professionalism, as highlighted by instances where appointments were either missed or service workers were unprepared or unqualified. Reviewers specifically mentioned technicians providing vague res... Read more

A close examination of the reviews reveals consistent dissatisfaction across multiple aspects of service provided by L&G Quality Services. A prevalent complaint is the lack of communication and lack of professionalism, as highlighted by instances where appointments were either missed or service workers were unprepared or unqualified. Reviewers specifically mentioned technicians providing vague responses to inquiries, contributing to a feeling of distrust and confusion regarding the services rendered. Additionally, the "bait and switch" mentioned by multiple customers indicates a serious issue with trust in pricing and service agreements. Clients felt misled about the scope of work needed versus what they were told initially, leading to additional costs and time lost. This has been notably damaging in areas such as plumbing and drywall repair. Another common point of contention is the quality of work performed. Customers reported that L&G Quality Services' crews did not execute tasks to a satisfactory standard, often leading to project delays, failed inspections, and additional headaches stemming from incomplete or substandard work. Instances of debris being left on the property and tasks being abandoned mid-project further illustrate the disconnect between service expectations and delivery. Overall, while there are glimmers of satisfactory service in isolated areas, the overwhelming trend reflects significant customer dissatisfaction characterized by poor communication, unreliable service, and subpar workmanship. Many clients are left hesitant to recommend the company, citing these issues as reasons to avoid future engagement. Read less