Ridgeway Plumbing

The reviews indicate a divided customer experience with Ridgeway Plumbing.Service Quality: One reviewer appreciated the promptness and professionalism of the technicians, specifically mentioning how quickly a plumbing issue was resolved without requiring extensive repairs. However, contrastingly, other reviewers highlighted significant issues related to poor quality of work, with specific mention ... Read more

The reviews indicate a divided customer experience with Ridgeway Plumbing.Service Quality: One reviewer appreciated the promptness and professionalism of the technicians, specifically mentioning how quickly a plumbing issue was resolved without requiring extensive repairs. However, contrastingly, other reviewers highlighted significant issues related to poor quality of work, with specific mention of a leaking water heater and problematic installations in newly built homes. These issues suggest inconsistencies in service quality.Workmanship Issues: Multiple reviewers reported that the plumbing work carried out by Ridgeway Plumbing led to recurring problems, like leaking showers and toilets that do not flush properly. This indicates a potential trend of inadequate workmanship or oversight, leading to additional repair costs for customers and a negative perception of reliability.Customer Support and Warranty: One of the critical complaints revolves around the lack of support concerning warranties. A customer mentioned that the company did not stand by their warranty when issues arose, prompting them to seek external help and incurring further expenses. This disregard for customer satisfaction could deter potential clients.Employee Treatment: A significant comment from a former employee claims the company engages in unethical practices, implying that they mistreat their staff. This allegation not only casts doubt on the company Read less