HTC First Construction

The recent reviews for HTC First Construction depict a company that, while capable of delivering commendable workmanship, struggles with consistency in communication and timeliness. Customers expressed satisfaction with Hector's carpentry skills, noting that he excelled in tasks like wainscoting, crown molding, and plumbing. Many praised the value of his services, particularly in comparison to oth... Read more

The recent reviews for HTC First Construction depict a company that, while capable of delivering commendable workmanship, struggles with consistency in communication and timeliness. Customers expressed satisfaction with Hector's carpentry skills, noting that he excelled in tasks like wainscoting, crown molding, and plumbing. Many praised the value of his services, particularly in comparison to other contractors, which suggests that customers feel they receive fair pricing for high-quality work. Several reviews highlighted the professionalism and courtesy of Hector and his team, with clients expressing a desire to continue working with him on future projects. Positive experiences included efficient project completion, adherence to budget, and the ability to tackle complex repairs and installations, leading some clients to label Hector as their go-to handyman. However, despite the overwhelmingly positive sentiments regarding workmanship, recurring themes in the negative feedback include issues with scheduling and unresponsiveness. Instances where appointments were delayed, cancelled, or poorly communicated detracted from the overall experience for some customers. Moreover, there were reports of mistakes in completed projects, such as plumbing issues that required additional costs for correction. In summary, while HTC First Construction has built a respectable reputation for quality and affordability, there remains a significant need for improvement in customer communication and reliability to enhance the overall client experience. Read less