Horizon Plumbing & Heating

The reviews for Horizon Plumbing & Heating present a consistent theme of customer satisfaction, primarily centered around the quality of service provided by Jason Foster and his crew. Reviewers commend the team for their exceptional professionalism, friendliness, and responsiveness, which establishes a welcoming environment for customers. Several key points emerge prominently from the reviews:Pr... Read more

The reviews for Horizon Plumbing & Heating present a consistent theme of customer satisfaction, primarily centered around the quality of service provided by Jason Foster and his crew. Reviewers commend the team for their exceptional professionalism, friendliness, and responsiveness, which establishes a welcoming environment for customers. Several key points emerge prominently from the reviews:Professionalism and Friendliness: Customers consistently highlight the polite demeanor of Jason and his crew. Their approachability and willingness to address questions reflect a strong customer service ethos.Effective Communication: Reviewers appreciated the ongoing communication regarding the status of repairs, indicating that the company prioritizes keeping customers informed about the work being done.Quality of Workmanship: The reviews emphasize the quality of the repairs and installations, noting that work was completed to a high standard and with attention to detail. Customers were particularly pleased with the clarity provided in explaining the processes involved in repairs.Timeliness and Efficiency: Punctuality and the timely completion of work were regularly mentioned, reinforcing the reliability of Horizon Plumbing & Heating. Customers also noted that the crew maintained a clean working environment.Value for Money: Customers expressed satisfaction with the pricing of services, highlighting that the quotes provided were reasonable and competitive compared to other estimates. This perception of good value enhances customer trust and loyalty. Overall, the positive sentiments reflected in these reviews suggest a strong reputation for Horizon Plumbing & Heating, driven by Jason Foster's leadership and exemplary service delivery. The company's focus on customer satisfaction, quality workmanship, and reasonable pricing positions them favorably in the plumbing and heating service industry. Read less