Call The Whale

The reviews illustrate a clear pattern of dissatisfaction with Call The Whale's service. A significant concern among customers is the lack of transparency in pricing. One individual recounts being overcharged for parts and services without being provided an upfront estimate, emphasizing a breach of trust and professionalism. The absence of an itemized bill further exacerbates these feelings, leadi... Read more

The reviews illustrate a clear pattern of dissatisfaction with Call The Whale's service. A significant concern among customers is the lack of transparency in pricing. One individual recounts being overcharged for parts and services without being provided an upfront estimate, emphasizing a breach of trust and professionalism. The absence of an itemized bill further exacerbates these feelings, leading to perceptions of being taken advantage of, particularly for senior customers. Another critical issue highlighted is the company's diagnostic skills. A customer noted that their heating issue, which was allegedly resolved by Call The Whale, resurfaced shortly after intervention, only to be properly addressed by a competitor for a lower price. This suggests that the service provided may not be reliable or effective, leading to unnecessary additional expenses for customers. Furthermore, the reviews hint at concerns about the company's operational status, with comments about difficulty in contacting them and references to the company potentially going out of business. This contributes to a perception of instability surrounding Call The Whale, casting doubt on their ability to honor warranties or provide future services. Overall, the sentiment expressed in these reviews conveys a strong recommendation against using Call The Whale, highlighting exploitative practices, inadequate service quality, and concerns over the company's reliability. Read less