B & B Hot Water Tanks

The reviews indicate a generally positive sentiment towards B & B Hot Water Tanks, with specific commendations for the quality of service provided, particularly by technician Pete. Customers appreciate the timely response once they manage to get through, suggesting that communication is a strong point for the company. However, there are notable issues regarding wait times, with one reviewer expres... Read more

The reviews indicate a generally positive sentiment towards B & B Hot Water Tanks, with specific commendations for the quality of service provided, particularly by technician Pete. Customers appreciate the timely response once they manage to get through, suggesting that communication is a strong point for the company. However, there are notable issues regarding wait times, with one reviewer expressing frustration about having to wait several weeks for service due to a backlog of clients. This suggests that while the company may be providing quality service, it might be struggling to handle a high volume of requests effectively, possibly indicating a one-man operation or limited staffing. Common findings from the reviews highlight the following points:Response Time: Most customers report a quick callback after their initial inquiries, indicating effective customer communication.Expert Service: The expertise of the staff, particularly Pete, was frequently mentioned, which reflects positively on the company's ability to solve plumbing issues efficiently.Operational Capacity: Concerns over the company Read less